Emergency Kits FAQ

A: The kits are a collaborative effort. Church World Service and its partners handle the processing, packaging and warehousing required for international shipments of humanitarian assistance. And IOCC generates the kits by appealing to Orthodox Christians to assemble them. Kits are available to participating relief agencies, including IOCC, as needs arise in different parts of the world. What are the benefits of this kind of partnership?

The overhead costs associated with warehousing, handling and preparing the kits for shipment overseas are shared by numerous organizations. This approach helps maximize efficiency and effectiveness, allowing IOCC and its partners to help even more children and families.

A: Download and complete the appropriate Kit Form, clearly label and secure each box, and send to the following address:

Please do not send completed kits to our Baltimore HQ office.

A: Yes, please plan on budgeting $2 to $3 per kit to cover shipping costs to the warehouse address. IOCC covers the cost of the kit distribution overseas.

A: Church World Service will acknowledge receipt of your kits by mail. To ensure that you receive an acknowledgment, please make sure to download the IOCC Emergency Kit Shipping Label and mark clearly on the box whom the kit is from.

A: No additional items can be added to the kits, and items are limited to only those listed so that all Kit recipients receive the same materials. Also, in order to facilitate international shipping and distribution, the boxes into which the kits are packed at the warehouse must weigh the same and contain the same number of kits.

A: For a person to read the note, it would have to be translated into his or her own language. This is a time-consuming and costly process which is outside the scope of the Emergency Kits program.

A: Please do not decorate your kits with religious or governmental symbols or include any items with these symbols in the kits. Emergency Kits are shared with people based only on need, regardless of religion, and should not be used as a way of proselytizing.

A: No, school kits are helpful any time of the year, and all kits are accepted on an ongoing basis. We can never have too many kits on hand!

A: Thank you very much for your willingness to help. However, IOCC does not have the capacity to ship privately-collected supplies overseas. Also, there are considerable expenses associated with the transport, storage, customs, and distribution of material goods. Because humanitarian needs on the ground are constantly changing, the most effective way to help is through a financial contribution.

A: Kits and buckets can be sent to our warehouse in New Windsor, MD or dropped off at Church World Service depots around the country. Please see the link below for a list of depots by state.

Please do not send assembled kits to our Baltimore HQ office.